Million Dollar Business Development Boot Camp

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You walk into the bosses office and he has
his email open, desk full of papers, is on his
speaker to assistant. You sit down to go
over a very important project you are
working on while he continues to work on
his email, get interrupted by his
assistant, and his cell phone rings.

Or perhaps you walk into you bosses office
to discuss a very important problem.
She is very happy to listen to you – or so
you think. You start talking, but then she
interrupts you,and starts talking. You keep
trying to get the conversation back to why
you came, but it never gets there.

You leave the office frustrated.

And then there is the boss who you talk to,
but get no response, no body language,
no real movement. You keep talking but
he is somewhere else and totally non-responsive.

How many people do you know who really
know how to listen?

I mean they know how to shut up and let
the other person talk.

I mean they simply ask a question or two
and let you talk. I mean they don’t
interrupt or sit their just waiting for a break
to say something.

They totally listen to you.

Dean Rusk said it very simply,

“One of the best ways to persuade others
is with your ears by listening to them.”

Wow?

You think that is leadership? What would
happen if we really started to listen to our
team. Would it make a difference?

“My dear brothers, take note of this:
Everyone should be quick to listen,
slow to speak and slow to become angry.”
James 1:19.

Let’s look at a few simple listening skills
that you as a leader should be practicing
every day.

First, give your full attention to the person
who is speaking.

You need to stay focused.
Stop multi-tasking when
you should be listening. Resist the
temptation to do anything but listen.

Second don’t start building answers before
you are finished listening.

If you work with
me you have notice I take so many notes –
because I am listening.

There is a huge gap between the rate of
speech and your rate of thought- you can
think faster than people can talk. This is
why you have a tendency to wonder when
someone is talking.

But this is also why you can take notes
and pay attention.

And finally, be responsive both verbally and
bodily.

This is what is called active listening.
Making sure the person you are talking
with knows not just that you are listening,
but more that you are paying attention
and taking in what they are saying.

The first letter in leadership is “L” which
stands for listening.

To be a great leader,

you have to become a great listener.