The first step in outstanding leadership is Learning to Listen.

 

If you do not know how to “Shut up and Listen,” you will never be that outstanding leader. This is as plain and simple as it gets!   The great leaders all know how to stop talking and listen.  They know how to maintain their silence and allow someone else to speak.

 

In addition, they always remember that he who asks the questions controls the world. Ask more questions and listen, really listen to the answers.

 

Here are some simple tips for you.

 

1.      Be Genuinely interested:

A successful listener is genuinely interested in what the other person has to say. 

He/she is in the moment and it shows all over the listeners face and in the listeners actions. 

 

If you are doing 10 other things (phone, computer, cell phone, papers on desk, etc.), then you are not listening and the other person knows it. Who wants to talk to someone who is not genuinely interested?  I sure don’t!

 

 

2.      Listen with an open mind

Nothing worse than a person who has closed you out and stopped listening.  It shows on their face no matter how hard they try to hide it. 

 

When someone doesn’t like what you are saying most times they have stopped listening.

 

 

3.      Echo back:

Echo back means when you answer, use parts of what the other person has said in your response.

 

It makes them aware that you are really listening and you have taken the time to make what they are talking about part of you.

 

 

4.      Stop trying to fill the Silence:

Become comfortable with silence. 

It is a time to reflect. 

 

Everyone is not operating at the speed you are, maybe they are using the silence to think.  We are so afraid of silence – stop, it is OK to be silent.

 

 

5.      Eye contract:

Are you looking at the person who is talking, or are you looking everywhere else?  Are you looking at the other person or at your phone, your notebook, out the window?

 

6.      Don’t get the I can’t wait to answer – itchy pants syndrome

You know this person, the one who already has the answers.  The one that has stopped listening and just wants to jump up and give you answers, now.  In other words, don’t think about what you are going to say until the other person is done talking, this thinking takes you out of listening mode.  That’s why you should take notes.

 

 

7.      Never Cut them off or interrupt them.

Ever try to talk to someone and every time you breathe they start talking.  Or right in the middle of your sentence they start talking.  Shut up and listen.  Be quiet.

 

 

8.      You think to fast, so concentrate.

According to The international Listening Association (www.listen.org) we listen at 125-250 words per minute, but think at 1000-3000 words per minute. So you really have to concentrate too listen effectively.

 

 

9.      Listen to understand

Bottom line, you are listening to understand, not respond.  Unfortunately, most of us listen to respond and thus we are always thinking about our response.  We miss much of what we should be listening for.

 

 

10.     Ask more questions

Instead of commenting, analysis and fixing.  Ask for questions.  Let the person talk more. 

Many times if a person can talk a bit more they find many of the answers themselves. 

 

It also helps you understand better.  Bottom line is, he who asks the questions, controls the conversation.

 

 

The first step in outstanding leadership is Learning to Listen. These are only 10 tips.  There are many more.  Point is, make it a priority to learn how to listen better.  It will take you form excellent to outstanding.

 

Ready to take your game to the next level?

Please check out this link on Coach Mannys Inner Circle.

http://coachmanny.com/coach-mannys-inner-circle/