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The Decision Institute – Coach Manny Nowak

Sales and Leadership Development

If you examine the great leaders of the past, you will see one thing they all do well – they develop other great leaders, many times leaders even better than themselves.


True leaders are never afraid to empower those under them to excel and be even better than they are. 

They are never afraid that their job or company will be taken away. 

Great leaders always have another mission to go to.  If you are better than me, then I can move on.



Jack Welch is one great example.  So many people who worked under Jack went on to successfully lead other organizations and create great success. 

Jack developed GE into one of the best companies in the industry, but even more impressive, he also developed an unbelievable number of leaders who went on to do even more.


If you are a great leader, never fear or be intimidated by those you hire.  Always look for people who can replace you, because they will allow you to move on to even greater things.


The best example was Jesus Christ.  He built a team of 12 disciples and told them, Very truly I tell you, whoever believes in me will do the works I have been doing, and they will do even greater things than these, because I am going to the Father. John 14:12


So what is holding today’s leaders back?


First, understand that to be a leader, you must stand for something. 

When you stand for something, you’ll have critics and those who disagree. Not everyone is going to like you. 

But when you stand strong, it sends a message, and people follow.  We can see a great example of this in our new President, Donald Trump.  Like him or not, he is a leader and stands for something.


Great leaders move toward something at all times.  They have a vision.  They have a destination.


“If you don’t stand for something, you will fall for anything.”  Many have said it, and it is so true.


So how do you develop great leaders?  Today, let us explore 3 keys to making it happen.


1/        Lead by example.

            You must work as hard as anyone on your team. 

            Think quickly on your feet.

            Make decisions.

            Make things happen.

            Take the blame and give the credit.

            Treat others very well, but expect a great deal from them.


2/        Surround yourself with the best people.

            These might be average people with unlimited abilities.

            Remember the disciples Jesus chose: rustic, uneducated, lacking social skills.

            Find the best people, the ones with vision, drive and passion.

            You can develop the skills.

            Don’t be afraid to hire the best and demand even more from them.

The more they keep you on your feet, the more they will grow, and so will you.


3/        Everyday, teach and develop your people

            to be stronger, better leaders than you.

            Give them rope to hang themselves.

            Let them fail.

The greatest lesson I ever received was being punished for failing to make a decision, but never for making the wrong decision.

            Make them stretch way beyond what they think they can accomplish.

            Raise the expectations you have of them way up.

            Be there for them.

            You want respect.  Friendship is great, but respect builds leaders.


Three simple but very hard pieces of advice for you to implement in your organization to create great success through great leaders.

Stop hesitating.


If you want to build a great organization, it starts with you and your ability to build great leaders.

Lead by example.

Surround yourself with the best.

Teach and develop the best into even better.


Now go do it.

If you need help, watch this 18 minute video and then set up a 30 minute call with me.  Hesitation will never get you there.  Stop thinking about it.



Link to set up meeting





When President Ronald Regan was a child, he was sent to the shoemaker to get a new pair of shoes made.  When he got there, the shoemaker asked him, round or square toes on the shoes.


Ron did not answer. He was thinking about it.0014


The shoemaker showed him again in a week, and again, asked young Ron, square or round toes?


Ron did not answer.  He was still thinking about it.


One final visit to the shoemaker, and again, the question, round or square toes on the shoes.  Again, no answer.


The day came and the shoemaker delivered Ron his shoes, one with round toe and the other with square toe.


That day, Ron learned a very important lesson he never forgot. “Never let anyone else make your decisions for you.”


How about you?

Are you making your own decisions, or are you letting someone else make them for you?


Where do you want to go to college?

I don’t know.

You are going to college at xyz University.

Listen to Targeted Lead Generation Podcast.  Click above to learn more.

Listen to Targeted Lead Generation Podcast. Click above to learn more.

But you really didn’t want to go there.


Do you want the office on the left or right side of the receptionist?

I don’t know.

OK, then you get the one on the left.

But I didn’t really want that one.


Do you want to go to the conference in San Diego next month?

I don’t know.

You are not going. I am.


And on and on and on.


Every day, so many people let other people make their decisions for them.

Because they can’t decide.

Because they can’t decide fast enough for the other person.


Because they don’t want to decide and are happier if someone else does it.


Success starts with your ability to decide.

Ronald Regan learned it a very you age.

Let no one else decide for you.


You see what happens when you let that take place.

You lose all control of your direction.

You are put into things you might not want to participate in.

You have no leadership skills, because you refuse to use them.


Making your own decisions is one of the most important things you can learn as you move forward.


So, here I will share 3 things you can do to take back your decision-making ability.


1/       Hang out with other people who are good and quick and successful at making decisions.


            Or, in other words, get away from people like you.


            They are easy to find.

            You see them all the time.


            Ask a question, and they give an answer.


2/       Give the best answer you can to the question, which might not always be the final or complete answer.  That is ok.


            Do you want to go to the conference in San Diego next month?


            Answer:  Yes, but I will get back to you tomorrow with my final commitment.


            Which school do you want to go to?


            Answer:  I think abc university, but I am still also considering y and j.


            Want the office on the right or the left?


            Let’s go look, and I will make up my mind right now.


            Do you see the pattern?  You give an answer and take control of the situation, and no one else will make the decision for you.  Unless you don’t do what you said you would.


            Ron could have easily avoided the situation by asking one simple question, “When do you need an answer?  You will have it.”



3/       Get comfortable with the fact you might make the wrong decision.


            I call it failure creates success, as I wrote in my book by the same title.

How to create real success in all you do

How to create real success in all you do

            Click here to review and order your copy today.




            We are brought up in an environment, a system where we are taught that failure is bad, instead of that failure is the key to finding the right way.


            Because of this fear of failure, we are afraid to decide.  This starts at a very young age and then just gets worse.


            It is OK to fail.

            Believe it.

            Buy in.

            Go forward.



So, if I see you in two different shoes, I will know you could not decide either.


Decision-making gets so many people off their game.

Get better with more effective persistence, consistency and self-Discipline.

Want to learn more?

Be more Persistent, Consistent and Self-Disciplined.

Be more Persistent, Consistent and Self-Disciplined.

Check out my book – What’s Your Excuse




If effective decision-making is an issue you struggle with, why not talk with me.

Click here to learn more about setting up a 15-30 minute call.



The less decisions you make, the less skill you will have at making decisions.  This is a plain and simple fact. 


On the other hand, the more decisions you have to make, the better you get at it.  The faster you get at doing it, the greater your confidence becomes.


Confidence is a key ingredient in making decisions.usmc-image-2


If you have ever been caught in rifle fire from the enemy, then making or not making this week’s payroll is not that stressful.

If your buddy’s life hangs on your decisions in the next 3 minutes, then laying off an employee seems so much less in comparison.

If you are pulling a person out of a car wreck and your decisions affect whether they have permanent damage or not, then dealing with a deadline on a software project seems so much less stressful.


If you have had to make the tough decisions, then some of the stuff that drives others crazy may seem like nothing to you when it comes to making decisions.


You create the pressure – you deflate it as well.



I joined the USMC at the ripe young age of 17.  Four days out of high school graduation.  Crazy, but I made a decision to move forward, and as you have read in this book so far, decision-making will move you forward.  So forward I moved.


Marines prepare for combat.  Unlike the other branches of the service where you do what you are trained to and that is all you do, Marines are always considered “0300” grunts first.  That simply means that no matter what your specialty or training, you are still first and above all else an infantryman.  This means that no matter what you are doing today, tomorrow you could be out as part of a squad on patrol in a combat zone with a rifle and backpack and your life on the line.


Thus, making decisions is one of the most critical skills you must learn as a USMC.


When I was stressing over not having time to get the General’s report out on time, I thought it was tough, until I had to make a decision to either jump down 40 feet or get shot at.


Decision-making depends on where you are and where you have been.




Combat is a tough situation that requires you to be ready to make quick decisions that can affect not just your life, but also the lives of your fellow men and women.  Thus, you must always be both physically and mentally prepared.


The physical part is tough, but usually easier than the mental aspect.


As we have discussed in the past, decision-making is about being able to take the information you have and make the best decision you can, in the time you have.  Period.


When you have to make a decision under pressure it adds another roadblock to the decision-making process.


Many already have a tough time with making decisions and now you want me to make that decision under pressure?  Please!


Making decisions under pressure adds that ingredient that so many of us just do not want to even deal with.  It is bad enough you want me to make a decision, but now you are turning up the heat.


In your business and life, this can and does happen usually more than you like.


Even when you prepare and do all you can to avoid the situation, you can still end up face to face with making the decision under pressure.


How do you handle it in the best way possible?


Have you made your decision yet about the best techniques for lead generating you are going to use next year?

Click here for a free download of over 40 lead generating techniques.


Let’s look at a couple of examples of business pressure and see what we can do to better handle the situation.


Your payroll is due Friday, in 3 days, and you do not have the funds and do not anticipate having them to meet the payroll for your team.  Your payroll is $50,000 and you only have $32,000 available.  What do you do?


This is a pressure that many of us business owners have experienced at one time or another.   The numbers are here only for making the example clearer.  It could be $2000 to 2 million.  The pressure is still the pressure.


First you have to move the pressure away. 

You do this by understanding that Friday is going to come no matter what you do.  Whether you have the money or not, it is going to come.  You cannot stop it. 


Then take time and think about those tough decisions you have made in the past, and how you handled them effectively or infectively.  Think about the fact that you are here today.  If you made the right decision, it worked out and you made it.  If you made the wrong decision, well, you are still here. 


Second, you must come up with the money. 

First you have to get creative, think, get help.  Whatever it takes, you have to do it and you will find the money.  Believe that and move forward with that thought.


Third, if you think negatively, you are not going to find the answer. 

If you listen to those who think negatively you will not find the answer.  Remember, you are the one who has to solve this.   Many people just live in the negative and then wonder why they have been unable to move forward.  Think positive, and also take positive action.


There’s a great story in the Bible about a fellow named Job.  All his friends had the answers, but none of them were correct.  They were all negative.  This meant it was still on his shoulders.  What are you going to do to find the answer?


That’s it for today. Come back next week to find out the answer to this story and two more.

Are you ready to fill your lead funnel for 2017?

Get all the leads your sales process needs?

Click here for free download of over 40 lead generating techniques.



“One study shows that people equate making a decision with the same stress level as being given a shot.”

Laurie Beth Jones – Jesus CEO




No wonder we love decision-makers?

They take the stress away from us.

They even take the bullet for us.



We would all love to be Monday morning quarterbacks, wouldn’t we?


“Well that is what I would have done – as they sit with their beer in their chicken’s nest, yelling at the TV.”

Jeffrey Gitomer


Always so easy to be right after the fact.



Gotta love them.


That is the simple solution, but a few more points will interest those of you out there who struggle with making decisions.



People who make decisions are loved because they make it easy for the rest of us.  


1/        We are taught not to make decisions.


In our education process, aren’t so many decisions made for us?

Instead of teaching us how to make decisions, they tell us what to do.


As we grow up, the more other people decide for us, the more comfortable we become.


Until it just becomes a part of life.


It is so strange how many entrepreneurs I have met and worked with, who have no problem making a decision because they have been radical all their lives.  They have never really fit in.  Many of us were the bad kids in school who always seem to get into trouble.  We wanted to make our own decisions.  This is one reason we work for ourselves today.


 Coach_Manny (1)


Then we get hit in the head and have to make tough decisions.

We are not ready.

Who can make the decision for us?

I don’t want to make it.


You have a major medical condition, and now you must decide on the treatment.  You have had so many decisions made for you in life that now you don’t know what to do. 

So, your spouse makes the decision.


Alternatively, you have a parent who no longer can make decisions, and you must decide for them. 

So, someone else in the family does it.



Time for you to make the decision – do it.



2/        We have become watchers instead of participants


It is easy to let someone else take the risk and sit back and watch, which must be why we love watching and talking about sports.  Especially those money morning quarterbacks.


How much time to we spend watching others.

We watch TV.

We watch sports.


Someone else always has to make the decisions.  We sit on the sidelines and watch what is going on – and it becomes comfortable.


Still, we criticize the decisions they make.  Amazing.


Time to get up and participate.  If you find yourself watching all the time, get up and get involved.

Instead of watching sports, start playing.

Instead of going to the game, start coaching.

Instead of criticizing others, start taking the risk and let other criticize you.




3/        It is so easy


Bottom line, when you think about it…

If you make the decision, I have no risk.

If you make the decision, you also must take the blame if you are wrong.


If you make the decision, I can go on with my life, no sweat for me.


But stop.

Easy is not what we should be seeking.

Easy is not what will make you a great success.

Easy doesn’t work when it comes to creating success.


So, you decided not to exhibit in the trade show this year.  Then the flack begins. 

“But we have been doing it for 10 years.” 

“We always go to that show.” 

“What, you want us to go to another show that is twice as expensive?”



You took the risk; you made the decision. That is what it is all about.  Stop hesitating and make the decision. 


Go for it.

It is your neck on the line, and it is OK!

You don’t get the gold unless you start mining.

You don’t win the race unless you start running.


You know you are making the right call, so do it.


These are just some reasons why we like it when other people make the decisions.


However, the problem is that if you take no risk, you get no reward.

If you take no risk, you never move forward.

If you take no risk – your dreams simply remain dreams.


So many people will never attain the greatness that God gave them because they are too comfortable letting someone else make the decision.


Step up and take the risk.

You will be amazed at the difference it makes in your life, business, family, and career.


Try this exercise:

Make a list of 3 situations over the past month in which you should have made a decision, but instead, you let someone else do it.  What would have happened if you did it?


Make a decision today to move forward

with you life, career, family and business.

Please watch this 18 minute video that could change your life.




As Jeffrey J. Fox says:  “incomplete data is not an excuse for dithering.”


“I would love to work with you, but I cannot get my boss to give me the OK.Coach_Manny (1)

He is still thinking about it. 

I think he wants to do it. 

I will let you know.”


“I could never make that decision, are you kidding me. 

Are you crazy?  No way.”


“Let’s just all sit around and think about it, even through we know what we need to do, why do it? “


“I am not going to take that risk.”


“Ok, so I like to take it to the extreme, but please.”


These and so many other stories are part of most of our lives.  People are not willing to take the chance and make the decision.


They want to make sure all our i’s are dotted and t’s are crossed.


What if we just make the decision and then ask for forgiveness?


Rear Admiral Grace Hopper is credited with saying this adage. 0006

Now that was a naval officer who understood why “asking forgiveness” works.

And, for any military people, you know how tough that can be in the military.

But she still created the process.


My old boss Nate was one person who lived and taught this lesson to us.

He would give us more trouble if we did not pull the trigger than if we pulled it and were wrong.


Why are people so hesitant today to implement their decisions?


Why are people so afraid?


Look, you are a decision maker.

You are a leader in your business, government, home, family or church.

It doesn’t really matter where you lead.

The point is, you are a leader, and part of your job is to make decisions.


It is not to think about it forever.

Yes, there is a chance you will be wrong.

But based on your experience and your work, chances are you will be right.


Yes, sometimes your boss will be unhappy you made a move, but in most cases, she will be thrilled that you took the initiative and made it happen.


So how can you begin to implement this choice into your daily process?

Try these:


1/        If you know what the decision needs to be, pull the trigger.



2/        If the boat is standing still and the decision will get it moving, make the decision.


3/        If, in your gut, you know this is the right thing to do, make the decision.


4/        If you are headed for the wall, make the decision to turn.


5/        If no one else is willing to, but you know it has to happen, make it happen.



Did you miss our decision-making tool last week?

Want this tool and the directions for you or you and your team?

Download a simple spreadsheet and directions to help you with this, click here.



What happens if you make the decision?

How to create real success in all you do

How to create real success in all you do



1/        In an extreme scenario, you get fired.

            But these types of decisions are rare.

Furthermore, in most cases where this is the possibility, you don’t make the decision, because you know this a case where you cannot ask forgiveness.

How many times is this really the case?  A few?


2/        In some cases, you will get into trouble with the boss.

            Most bosses do not like people who override them, but great bosses encourage you to take some risk.

            Will she still tell you about it?  Good chance.

            Will she hold it against you?  I doubt it.  In fact, in most cases, you will likely have gone up in values in her eyes.

            Few people can make the decisions that need to be made.


3/        In most cases, everything works out.

            Because you made the decision, things worked out the way everyone needed them to and they move forward.


4/        In some cases, making the decision makes it better.

            Because you did not hesitate, the deal was made, the account was closed, and the money starts to flow.


Think about it.

But not to long.

These three little words usually work very well.

“I am sorry.”


Now start making decisions and moving forward.

You will be amazed at the difference it will make in your leadership.

Few people can make decisions.

If you become a decision maker,  you have moved that much closer to the top.


Need help in learning and getting better?

Connect with me.

One of the things I do very well is helping people get better at making decisions.

If this is a problem for you, it can be holding back your growth and development.

Get some help today, watch this video on our coaching process. Click here.


Ready to learn more?

Schedule a free 30 minute phone call with me to learn more about me and so I can learn more about you, your goals and your organization.

Just click here to set up a call on a date and time that works for you.


I am still looking for people to join our team

for developing the new decision making book.


First task will be coming up with a powerful title.

Then help with cover evaluation.


If you want to apply, just send me an email:

Subject: Decision Book Team

Then tell me why you should be on the team.









How to make decisions faster and better.


What is keeping you from pulling the trigger on the decision you know you need to make?

Stop thinking about it and make the decision.


We’re not born unable to make decisions, it is something we are actually taught.

Think about it: a new born baby has no problem making decisions. It simply thinks

“I am hungry.” Makes a decision to cry.  Gets fed.


As the child grows – “I am going to roll over no matter that they want me on my stomach.”  Decision made, action taken.


It continues, “I am going to crawl up on the chair.”  Decision made, action taken.


Yet what happens to that great ability to make decisions?


We train the child not to make decisions, but instead to follow orders.


When the child gets to school we continue to teach, “follow instead of lead.”

In fact, often those that really lead are punished for going outside the lines.


Now, before you get angry at me, yes, we do need discipline, but we also need to stop the process of killing peoples’ ability to make decisions.


None of us is perfect. I see it myself.

Christmas dinner, I ask my eldest daughter “Going to rent a house at the beach this summer?”  Answer, “Not sure yet.”


March, “Going to rent the house?”  Answer,  “I think so but not sure yet, waiting for information.”


May ask again, still no decision.  Time to move on.


Late June, “Dad, I can’t find any property to rent at the beach?”

Well, this is New Jersey and everyone has already put his or her order in.[FB1] 


I love my child, but she knows better.  Make a decision, will you please?


Today I want to share a simple technique that will help you in make decisions faster and better.  I got this technique from a great mentor of mine when I was working at Boeing, Vince Buckley.   You will learn more about him later in the book.


The example I am going to use is one most of you have probably seen.

To watch the instructions and example and more on video, click here.



Buying a new car.


Take out a piece of paper; write the decision you want to make at the top.


“I need to buy a new car.”


Then draw a line down the middle of the page and on the left label the column, positives, and on the right, negatives.


Now make a list of the positives and negatives related to this decision you need to make.


Positives:                                                                    Negatives

No maintenance cost for a few years                      Will have a car payment

Love the smell and feel of a new car

Status, I am a successful sales person

Safety – new cars are much safer

Safety – I can feel safer for my family

No worry about being late because of breakdown.

Can take that long trip we have been planning.



You can add others, but this sets the example.

Now you simply look at all the positives and all the negatives, evaluate, compare, understand and then make a decision.  You have all the facts. 

If you have the money, then you are on to your next decision.


Lease or buy.


Simple enough?


It works and can work for most any decision you have to make.

Try it and see what you think.


Once you get good with the technique you can do it quickly and in your head for the simple day-to-day decisions you need to make.


Let me conclude with this point on decision meeting. 

Remember that if you make a decision and you’re wrong – then you simply have to make another decision to get back on track.


It’s that simple.

So out and try it today.


Need help in learning and getting better? Connect with me.

One of the things I do very well is helping people get better at making decisions.

If this is a problem for you, it can be holding back your growth and development.

Get some help today, watch this video on our coaching process. Click here.


Want this tool and the directions for you or you and your team?

Download a simple spreadsheet and directions to help you with this, click here.



I am still looking for people to join our team for developing the new decision making book.

First task will be coming up with a powerful title.

Then help with cover evaluation.


If you want to apply, just send me an email:


Subject:  Decision Book Team

Then tell me why you should be on the team.


Get out there today and start making decisions, faster and better.

You are ready.



How to make decisions faster and better.0035


What is holding you up from pulling the trigger on the decision you know you need to make?


Stop thinking about it and make the decision.


Want this free decision making tool and the directions for you or you and your team.

0006Join us, learn and get the tool free.


Friday, October 21, 2016 – Noon EST


Click here to register today:


Note:  If you were registered in the past, you need to register

again.  This is a whole new webinar series.


Good Leaders Make the Tough Decisions

Posted by Manny on October 17, 2016
Posted in Leadership  | Tagged With: , , , ,

Are you leading your business, your career, your health, your family, in essence your life, or are you being lead? Are you making the tough decisions or are you just ignoring them? Are you hoping that the issues you face will somehow resolve themselves without your intervention? Are you acting like an ostrich with your head in the sand?  


What are the ‘tough decisions’? How does the phrase ‘tough decisions’ relate to the here-and-now? What does it really mean?


Rather than give you a definition it may be easier to show you a few examples: Are you able to say “no” when it is necessary? Are you able to handle the opposition that comes with making a tough decision? Can you hand down an edict, knowing full well you are going to face adversity; or are you trying to be pleasant to everyone, remain comfortable and not perceived as the ‘bad guy’? Be aware though, I am not insinuating that you should do a complete one-hundred-eighty-degree-about-face. The other side of being a good leader is being a leader that is a total jerk (to be blunt)!


If you need to terminate the employment of a staff member, can you carry it out or do you spend months thinking about doing it? Can you define why you might need to terminate someone, move forward, and complete the task? Can you stop trying to justify your decision to everyone and proceed from there?


One of the definitions of a good leader is one who can handle the tough decisions, one who will acknowledge what has to be done, and is willing to complete the task-at-hand. A good leader can complete the job even though it may be unpleasant or uncomfortable. The good leader will take the time to understand the reasons, make a decision, and then move on. However, nothing is more confusing than a leader who is able to make the tough decision but then displays an indecisive, lukewarm behavior.


A good leader, for example, is one that is aware that there may be a need to make some cutbacks in the company.  They also understand the impact of not acting upon the need to do something to ensure the continuity of the business. They then follow through and ‘do the deed’. There are many people in leadership positions that do not deal with these tough decisions. They remain motionless and take a position of, “Hey I know I need to do it, but I will just hang in there a little longer, another week, a few more weeks to see where the cards fall.” Believe me, this is an absolute valid scenario, because, I confess, I have been there myself and have helped many others who have been in this same predicament.


Many times leaders do not want to make the decisions that have to be made, but they do it.

You cannot be a successful leader if you are not willing to make the tough decisions. It comes with the territory; it comes with the job description of a good, quality leader. You have to be able to make those tough decisions in all areas of your life, both business and personal.  You have to become a decision-maker.


If your career is going no-where, if you have known for years and secretly acknowledged that you have this problem, then you already know you are this type of leader. What are you doing about it? Are you wishing, hoping, thinking, and dreaming that it will all go away? Do you keep telling yourself, “It will be all right”?  Are you afraid of those tough decisions?  It will never be all right until you make a decision.


Make the decision and move forward.  Become a decision-maker.


I started the book with my personal story and how Nate helped me to move forward and learn to be a decision-maker.

You will recall my favorite saying (that I live by) and you might consider, “It is easier to ask forgiveness than permission”!


Make a decision in your life; make the decision even if you view it as a tough one!  Making a decision will change where you are at the current time.  If you need some coaching to work through this phase of indecisiveness in order to become a better leader, call me! This is how I help, this is what I do! Take advantage of someone that will assist you in learning how to make those tough decisions. This will ultimately help you transform into a great (rather than mediocre) leader!


We all make decisions every day; some days they are especially tough. Remember that the way to get good at making decisions is to make them, not just ponder them. Yes, you might make a great deal of mistakes, however, what leader do you know of who has not made at least some mistakes – none.


You have the ability to make those tough decisions.  I will tell you why you have the ability. Because, you have the power to be forward thinking, you have the power to be an exceptional leader!  Why do you have the power? You have the power because you know that even if your decision today will cause the staff, a person, someone, or anyone to get mad at you, or not like you, in the end, they and others will respect you. They will respect you much more for having the moral fiber, the backbone, the strength of character, to make the tough decisions!


Remember-Great leaders make tough decisions!  They become decision-making machines.

Figure out what you want, where you are going, and move forward from that point. Make the tough decisions in your life to lead you forward.


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Failure creates success.

Often, when you make a decision, you could be wrong – but by making the decision, you have taken what was a stand still and moved it forward.  So, make another decision to correct the issue and move on.


The greatest problem with the lack of making decisions is just that, the lack of making the decision.

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Let’s look at these 3 factors today.


1/         You must have conviction about the decision you are making and the willingness to stand up for it.

            Even when it seems everyone else is going the other way, you have to stand up because you have the conviction you are doing the right thing.

            That does not mean you do not listen, learn and change where needed.  It simply means if you believe you are on the right track, you have taken the time to listen and learn.  However, you still feel you have done the right thing.  Then stand tall.  They will come around and see your point, but it might take some time.


            We will open up the new office in Seattle next quarter.  It is a heavy commitment, and many of you will have to travel there to help with the ongoing growth of the office.  But we need to be in that market, and we are moving forward.

            People don’t like the decision.  They don’t want to do it.  But you are the leader.  You know what is best.  You have reviewed the process.  You have decided.  So, forward you go.  They will come around, and if not, then you will have to make another decision.


2/         Time is not always on your side; you might have to decide now.

            This is where hesitation and procrastination will kill you.  You see, time goes on.  As I teach in my classes on time management, it is the great equalizer.  The one thing we all get the same amount of 24/7/365.

No matter how rich.

No matter how poor.

No matter who you are.

We all get the same.

And when the time is up, and the decision must be made, you got to make it.

            The new quarter will start in two weeks.  The numbers on the reps and projection through the last 2 weeks are on your desk.  You can see that the 3 reps we talked to the last 2 quarters are still far behind.  We have to do what we said; they have to be let go.  Time is up.  We have 3 new hires ready to go, but to get them rolling, we have to start next week.  Make the decision.


3/         You must be able to handle the impact of the decision.  It might affect people’s lives beyond your comfort zone.

            We are all human, although sometimes, our teams might not think we are.  Especially for making those hard decisions.  There will be an impact on families if you lay someone off, cut their compensation or make them travel more.  However, you have a responsibility to the company, so you have to make the decision, and you have to be able to handle the impact.  It is not always great. 


            Compassion is important, but so is deciding. 


Even when you do all the right things, think about it, listen, learn, it might still be the wrong decision, and you have to be able to move on.  If you could make the right decision every time, you would be perfect.  But no one is perfect.


Remember, not making a decision is like sitting in the parked car we talked about.  You are going nowhere.


To be a great leader, you have to learn to make decisions and make them with less information, with greater impact and in less time.  If everyone could do it, they would not need you.


But everyone cannot do it.  But you can.  So make the decision and move on.


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            It is time for the decision, and you don’t have all the information you wanted to have.  You don’t feel like you have all the information you need to make a decision, yet you have to make the decision.  It cannot wait.  Everyone is looking to you.  You have to make the decision.  What do you do?


            It is simple, you decide, and then you handle whatever happens afterward.  Most people make it so complex it stops them cold in their steps.  Frozen.  Unmovable. Coach_Manny (1)


            You cannot let this happen; you have to move forward.  Look, if you made a bad decision, then you will just have to make another decision afterward to get the process back on track. 


            If you made a bad decision, it is not the end of the world.  You will recover.  We all do.  Even from major wrong decisions.


            However, if you fail to decide, then you stop – you are not moving, and usually, the effect will be worse.


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Order your copy today – just click this picture.

            So make the decision, deal with the results and move on.


            We were with our backs to the wall.  The client had already committed to 5 major customers that the new system was going into production next week.  Yet, we felt we still did not have all the results from testing we wanted to have.  We needed to make a decision.  Either we were moving forward and going live, or we were not.  Neither of those decisions had a real good feel to them.   The other option was we could just sit there and think about it and accomplish nothing.

            If we didn’t move forward, we would risk our entire relationship with the customer.  The customer would look bad and often that is not recoverable.

            If we went live and had problems, could we deal with them?  Did we feel well enough to know that no major issues were left unsolved? 


            We decided to go live, and we had some problems.  However, we solved them, and the project was a success.


            The second story about decision is simpler, yet sometimes, it does not seem that way. 

            We decided to get a cat.  After much discussion, fighting and thinking, I agreed to let my youngest get a cat.  So, her and her mom went out to get the cat.  It seems a friend had a cat who just had kittens. 


            However, when they came home, they didn’t have 1 kitten, but they had 2.  Thelma and Louise.  Oh, dad, we could separate them.  It will be fine; we will take care of them.


            Again, a decision.

            No, you take one back.

            Yes, you keep them both.

            Let me think about it?

            Number 3 is out, either keep or go. 

            We kept them both, but the point is, I had to decide.  I did not have all the information.  How would we deal with 2 cats?    How would this affect the dog we already had?  Would they really take care of them?

            Just make a decision will you, please.